DC.gov

for EmpowerDC

Mobile-first design centralizing data/information about government programs, increasing accessibility for all of DC and Ward 8 residents through human-centered design.
Designed; user research, usability testing, wireframes, low-fi designs and personas based on customer journey map.

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Learn more

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Sign up for city services by topic.

After much research I discovered that DC’s ward 8 has limited accessibility to technology. Due to this residents have a difficult time communicating with city services. As more and more services require online capabilities this creates great inequity east of the river.

Solution: EmpowerDC a web page and service design the centralizes all city services, as well as creating training for local advocacy. You know what you need, who can help, and how to get there in just one place online.