Design Strategist, AARP Foundation - American Association of Retired Persons
Facilitate AARP Foundation-wide internal workshops on UX/CX discovery, further educating staff and cultivating a culture of user-centred design while providing workshop program management support, including scheduling, synthesizing feedback and the development of new tools.
Support the innovation pipeline through applied digital product optimization, data analytics, qualitive research, prototypes and Minimum Viable Products aimed to enhance AARP’s digital offerings.
Engineer and develop an Artificial Intelligence (AI) education learning program catering to job seekers ages 50+.
UX/CX research for enhancements through Voice of the Consumer (VOC) and sentiment analysis.
Coordinate and manage inputs from multiple different teams across The Foundation supporting in effective collaborations and seamless stakeholder management.
